Terms of Service

Effective September 2, 2026

Eligibility and Accounts

You must be at least 13 years old (or the minimum age of digital consent in your country) to use the Service. You are responsible for keeping your account credentials secure and for all activity that happens under your account. Notify us immediately if you suspect unauthorized use.

The Service

Seen helps you record and be reminded about the people you care about, including important dates, notes, and gift ideas. We may add, change, or remove features over time to improve the Service.

AI-Generated Content

Seen uses artificial intelligence to analyze links and notes you submit and to suggest gift ideas, summaries, tags, and confidence ratings. These outputs are generated automatically and may be inaccurate, incomplete, or unsuitable. They are suggestions only, are not professional advice, and should be reviewed before you act on them, including before making any purchase. We do not guarantee the accuracy, availability, or pricing of any product or idea surfaced by the Service.

Subscriptions, Free Trial, and Billing

Seen is offered as a paid subscription with an optional free trial. Key terms:

• A 7-day free trial gives you full access. Unless you cancel before the trial ends, your paid subscription begins automatically and the applicable fee is charged.
• Subscriptions renew automatically at the then-current price (for example, an annual or monthly plan) until you cancel.
• Payment is charged to your Apple App Store or Google Play account at confirmation of purchase.
• You can manage or cancel your subscription any time in your App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period.
• Prices may change; we will give notice as required, and any change applies to the next billing period.
• Except where required by law or app-store policy, payments are non-refundable and unused trial time is forfeited when you subscribe.

Purchases and refunds are handled by Apple or Google under their terms. Please refer to their policies for refund requests.

Your Content and Responsibilities

You retain ownership of the content you add to the Service. You grant us a limited license to store, process, and display that content solely to operate and provide the Service to you. You are solely responsible for the information you record about other people and for having any necessary rights or permission to store it. You agree not to:

• Use the Service for any unlawful, harmful, or abusive purpose.
• Store or share content that infringes others’ rights or violates their privacy.
• Attempt to access other users’ data or disrupt, reverse engineer, or overload the Service.
• Use the Service to harass, stalk, or harm any person.

Objectionable Content and Enforcement

Seen has zero tolerance for objectionable, abusive, or illegal content or conduct. You may not use the Service to store or share content that is unlawful, harassing, threatening, defamatory, hateful, or that violates another person’s privacy or rights.

Seen is a private notebook: content you save is visible only to you and is not shared with other users. You can report objectionable content or abuse, or raise a concern that someone is storing information about you unlawfully, by emailing hello@weareseen.app. We review reports and will remove violating content and may suspend or permanently terminate the responsible account, typically within 24 hours of a valid report.

Copyright and DMCA Takedown

We respect intellectual property rights. If you believe content within the Service infringes your copyright, send a notice to hello@weareseen.app including: (1) your contact information; (2) identification of the copyrighted work; (3) identification of the material claimed to be infringing and where it is located; (4) a statement that you have a good-faith belief the use is not authorized; (5) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act on the owner’s behalf; and (6) your physical or electronic signature. We will respond to valid notices as required by the Digital Millennium Copyright Act.

Intellectual Property

The Service, including its software, design, logos, and content we provide, is owned by Hillary Huang and protected by intellectual property laws. We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service for your own personal use, subject to these Terms.

Third-Party Services

The Service relies on third parties such as Apple, Google, Supabase, RevenueCat, and Expo. Your use of the Service may also be subject to their terms. We are not responsible for third-party services or their content.

Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or that reminders will always be delivered on time. You are responsible for keeping your own records of anything important.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER HILLARY HUANG NOR OUR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR USD $50.

Indemnification

You agree to indemnify and hold harmless Hillary Huang from any claims, damages, or expenses arising out of your misuse of the Service, your content, or your violation of these Terms or the rights of others.

Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the Service. Provisions that by their nature should survive termination (such as ownership, disclaimers, and limitation of liability) will continue to apply.

Apple App Store Terms

If you download the app from the Apple App Store, you acknowledge that these Terms are between you and us, not Apple, and that Apple is not responsible for the app or its content. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them. Your use is also subject to Apple’s standard Licensed Application End User License Agreement (EULA) at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/.

Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-laws principles. Any disputes will be resolved in the courts located there, unless applicable law requires otherwise.

Dispute Resolution; Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS. Except for qualifying small-claims matters and requests for injunctive or equitable relief, you and Hillary Huang agree to resolve any dispute arising out of or relating to these Terms or the Service through binding individual arbitration rather than in court. Arbitration will be administered by a recognized arbitration provider under its consumer rules, and judgment on the award may be entered in any court having jurisdiction.

YOU AND HILLARY HUANG AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. You may opt out of this arbitration agreement by emailing hello@weareseen.app within 30 days of first accepting these Terms. This section does not prevent either party from seeking relief for intellectual-property or unauthorized-access claims in court.

Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the effective date and, where appropriate, notify you in the app. Your continued use of the Service after changes take effect means you accept the updated Terms.

Contact Us

Questions about these Terms? Contact us at hello@weareseen.app.